AI Agents: How Magic Software Advanced Automation

With over 35 years in the market, Magic Software, a company within the Repullo group, specializes in process automation for companies in various sectors, including logistics, retail, industry, and commerce.

With the evolution of artificial intelligence, the company found a new opportunity to expand its automation projects: using AI agents capable of executing processes from integrated data, with greater precision and security. To achieve this, data governance became a central point of the strategy.

The challenge: bringing AI agents into the corporate environment safely

Process automation was already part of Magic Software. However, the advancement of AI agents has brought a new possibility: enabling these agents not only to support operations but also to execute tasks based on company data.

The challenge lay in trust.

According to Rodney Repullo, CEO of Magic Software, there is still concern in the market regarding the accuracy and quality of execution performed by AI agents. For the company, one of the answers lies in the existence of an integrated database, which allows agents to work with more consistent information that is better suited to the context of each business.

Furthermore, Magic Software's projects serve large companies with stringent security and confidentiality requirements. In this context, discussing AI also means answering a fundamental question for clients: how to use their data without exposing it inappropriately?

The solution: integrated data, governance, and AI

The partnership with Skyone brought Skyone Studio as part of this strategy.

For Magic Software, one of the main differentiators lies in data governance. The proposal allows working with artificial intelligence in an environment where security and confidentiality are considered from the very structure of the solution.

This approach helped the company reduce one of the main barriers to AI adoption among its clients: the perception that using artificial intelligence necessarily means exposing corporate data.

Based on this framework, AI agents came to represent a natural evolution in the automation work developed by Magic Software. Instead of treating AI as an isolated initiative, the company began to incorporate it into the path it had already been building with its clients.

Training for a new field of action

The entry into this new context also benefited from Skyone's support in preparing the team.

According to Rodney, courses and bootcamps held in partnership with Skyone helped to empower the company and facilitate its entry into the world of AI agents.

This preparation was important to transform a new technology into a commercial and technical area of ​​expertise, allowing Magic Software to bring AI agent projects to market with greater confidence.

The result: more possibilities for process automation

By combining automation, integrated data, governance, and artificial intelligence, Magic Software has expanded the range of projects it can offer its clients.

The company has come to see AI agents as the next step in the evolution of process automation, while the governance framework helps address security and confidentiality concerns present in the corporate market.

More than just incorporating new technology, the partnership also strengthened Magic Software's ability to operate in an expanding area, supported by Skyone's capabilities and technological infrastructure.

For Rodney, the experience reinforces another point: technology projects depend not only on the solutions used, but also on the partners involved in the delivery.

Technology and partnership for the next stage of automation

For Magic Software, AI agents represent a new stage in a path that has been built for decades: automating processes and helping companies operate more efficiently.

With Skyone Studio, the company found a way to advance this strategy by combining artificial intelligence, integrated data, and governance, creating new possibilities for corporate projects that need to balance innovation and security.