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7 technologies driving the logistics sector
It is very common at the beginning of the year for specialists and representatives from retailers, manufacturers, and logistics and distribution companies to assess their outlook for each year. The main objective in this type of assessment is to analyze the challenges and trends for the future, going beyond the period that is beginning.
The logistics sector plays a fundamental role in the production process; without efficiency in the distribution cycle, a cascading effect occurs, generating financial losses, customer dissatisfaction, and hindering future growth.
>> Learn more: The future of business lies in cloud computing
Innovation has been a major driver in boosting the logistics sector, and so we will list some of the main technologies that contribute to this growth.
E-commerce is becoming a strategic priority for wholesalers and retailers. According to Statista , global e-commerce sales are expected to exceed US$8 trillion by 2027. With this growth, logistics needs to ensure fast deliveries , traceability, and accuracy.
CRM (Customer Relationship Management) systems are designed to improve relationships with existing customers. A well-implemented CRM system can improve efficiency in data management and customer loyalty for a company, enhancing the customer experience.
Logistics, as an integral part of the sales process lifecycle, has a direct impact when customer satisfaction is not achieved, especially when there is inefficiency in distribution.
It's no secret that consumers want to buy products anytime, anywhere, and this demand is driving the market today. Therefore, mobile commerce is one of the main factors driving the growth of both wholesale and retail.
Suppliers and retailers need to offer a seamless experience, which includes the logistics process and a consistent brand message digitally throughout the entire purchasing process.
>> Learn more: Cloud computing is the tool for business growth
Cloud computing provides the innovation and agility needed in a constantly changing and expanding market. Investments in technology can be expensive, both in terms of purchasing resources and the IT department's staff.
The cloud allows for a reduction in IT investments, expanding the technological level of companies. This technological resource should be incorporated into the logistics sector so that it can keep pace with the rapid changes.
There is increasing pressure from suppliers and retailers for fast service and the use of warehouse management solutions. Doing so maintains the integrity of supply chains, from supplier to customer.
Once again, logistics, as a vital part of this chain, needs to adapt to the use of this management technology so as not to create negative impacts on the process.
>> Learn more: 4 essential steps for the transportation industry to migrate to the cloud
A corporate resource planning and financial system is an integral part of organizations. The benefits of cloud-based ERP and accounting solutions include data security, ease of data sharing, and cost reduction.
The financial impact of operational costs, including transportation, becomes much more evident in processes that adopt cloud-based management solutions. This underscores the responsibility and importance of having a logistics sector that is up-to-date with technology.
Radio frequency identification (RFID) is causing a huge transformation in the industry. More and more companies are starting to use it to track products and inventory; it increases efficiency in managing large quantities of goods compared to barcode systems.
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