3 problems in ERP implementation and how to solve them

For each of the problems listed below, you'll find a tip on how to solve them. Check it out!

1. Lack of knowledge about the use of ERP

The problems in most ERP implementation projects can be attributed to delays in disseminating knowledge about how to use the tool. In fact, ERP technology will only be viewed positively if the people who use it know how to use it .

In practice, the chances of successful implementation increase if the team receives more comprehensive and appropriate training to use the technology. Therefore, the company is responsible for ensuring that employees receive this adequate training. 

Solution : Focus on testing and training the system.

Professionals must have sufficient knowledge and experience to perform the appropriate tests and determine if the ERP system meets all business expectations and requirements. Otherwise, the system will not function correctly when deployed.

Testing is also a great way to assess the usability of the ERP system and highlight key issues so they can be resolved before the ERP implementation is complete.

2. Not involving the entire team that uses the ERP system

When tasked with choosing and guiding the implementation of an ERP system, it's quite common for teams to start with the executive team . But what about middle managers and employees responsible for day-to-day tasks directly related to ERP processes and usage?

Although executive is important at this stage, as they can influence the depth of training and understanding of how to adopt the tool, don't forget how important it is to involve the employees who will have the most contact with the system.

Solution : Create a communication plan for the entire company to understand the implementation.

After identifying the group that will use the ERP system, create a communication plan so that the entire company is aware of what is happening. Ensure that all employees know the objectives of the implementation and dedicate time to answering questions related to their individual roles when they are directly connected to the ERP system.

If your company is very large, it's a mistake to leave all communication about your plans and the progress of the ERP implementation to just one person. Instead, create a small communications team representing different departments across various parts of your organization.

3. Lack of time for the project

A key ingredient for a successful ERP implementation is allocating sufficient resources and time to the team working on this project, once it has been defined. Remember that this is an important task in any organization and requires a good team with decision-making capabilities .

But this indicates that team members must deal with the reassignment of tasks, since they will be involved in the implementation process. The common problem here is that there ends up being a lack of time for the project because this group of professionals is still in charge of their routine activities.

Solution : Ensure support for the team and adequate time investment.

Decision-makers need to consider the needs and opinions of the team involved with the ERP system if they want to achieve a successful implementation . Most importantly, the group should not feel pressured under any circumstances to show immediate results.

The lack of this support from management can compromise the entire process. To avoid these problems, the team must receive sufficient resources and time to keep up with everything that is necessary, in addition to participating in training. In the case of operations, create another group that can handle any pending demands.

Successfully carrying out this process is not easy. But through planning and preparation, organizations can avoid common mistakes and get one step closer to achieving their goals.

Cloud-based ERP: Simplify the deployment process

We've seen that ERP implementation involves a series of steps that can lead to problems and delays in the company's ability to actually use the tool. However, it's important to highlight that all these problems arise when the implementation takes place within the organization's own physical environment.

In this case, there's a much faster and simpler way that will provide a number of advantages at this stage. We're talking about using ERP in the cloud !

With this usage model, it's not necessary to purchase and install the software; you only pay for the service available in the cloud . This means that using ERP in the cloud eliminates the need for technical knowledge on the part of users, requiring only internet access to use it.

All of this results in benefits such as:

• High availability of the tool;
• Online access;
• Independence from the company's physical infrastructure, which makes deployment faster;
• Automatic backups;
• Multiple layers of security;
• Automatic updates.

Your team can then focus the time and effort previously spent on daily operational activities directly on the ERP system, without requiring as much time to be physically present with the implementation team.

How about this? Does this change bring significant benefits to your operation? Then contact the Sky.One team and learn about the solutions that will help you implement your ERP directly in the cloud!

 

 

Written by Skyone