The main iPaaS (Integration Platform as a Service) platforms used by Brazilian companies combine native connectors for local ERPs (TOTVS, SAP) and global CRMs (Salesforce, HubSpot) with API governance features such as access control, versioning, usage monitoring, and security policies. When choosing, the most important criterion is not just "having the connector ready," but rather how much development time the platform effectively eliminates and what level of governance it offers to prevent disorganized integrations over time.
iPaaS is a cloud-based platform that connects different systems (ERP, CRM, e-commerce, BI) without the need for the company to develop and maintain point-to-point integrations in code. Instead of creating a custom integration for each pair of systems, the company uses ready-made connectors and configurable flows, reducing development time and the risk of fragile integrations that break with each system update.
ERPs like TOTVS Protheus and SAP have local particularities such as tax tables, NF-e rules, and Brazilian accounting closing routines, which generic international iPaaS platforms don't always cover outright. A platform with a native connector for these ERPs reduces rework, prevents the team from having to manually "translate" Brazilian tax rules, and accelerates the delivery time of integration projects.
In the case of Skyone Studio, the availability of connectors for different systems allows for structuring integrations without each connection needing to be developed individually. This is especially relevant in environments that combine ERPs, CRMs, and other business applications, where the number of integrations tends to grow over time.
The need for native connectors and secure integrations becomes clearer in real-world cases. Tijuca Alimentos operates in the agribusiness vertical, focusing on agriculture, and, with the growth in operational demands, began migrating to a market-leading ERP system. The company implemented TOTVS Protheus primarily for back-office operations, but encountered an additional need: structuring a large number of integrations and ensuring that information reached different systems and destinations without errors.
"That's how we started looking for iPaaS platform case studies and came across Skyone."
"comments Danilo Veloso Lopes, IT Manager at Tijuca Alimentos"
This case demonstrates in practice why choosing an integration platform should not only consider the existence of connectors. In environments with multiple systems, the ability to monitor flows, ensure information security, and centralize integration management also becomes an important part of the decision.
| Criterion | Why does it matter? |
| Native connectors for TOTVS/SAP and global CRMs | Reduces development and maintenance time for custom integrations |
| API Governance | Control over who accesses what, versioning, and call traceability |
| Monitoring and observability | Real-time visibility into integration failures, before they impact operations |
| Pricing model | Whether it's the number of flows, the volume of data, or the connector, it impacts the total cost |
| Implementation curve | How long until the first integration flow goes into production? |
| Local support | Support team with knowledge of Brazilian tax and regulatory specificities |
When evaluating a product like Skyone Studio, these criteria also help differentiate a solution that merely connects systems from a platform capable of centralizing the building, management, and monitoring of integrations.
API governance is the set of practices that ensures integrations are secure, traceable, and sustainable over time, and not just "work" initially. Before hiring an iPaaS platform, it's worth confirming:
Read also: How to integrate ERP and legacy systems without data loss?
With native connectors and pre-configured flows, the development time for an integration between, for example, TOTVS Protheus and Salesforce, tends to drop from weeks of custom development to days of configuration, since much of the communication logic between the systems is already built into the platform.
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