The evolution of technology has brought new opportunities for companies in all sectors, but it has also increased the challenges related to infrastructure, security, and system availability. For companies that act as IT solution providers, ensuring stable and reliable environments for their clients is no longer just an operational necessity: it has become a competitive advantage.
It was in this context that HPro, a company from Piracicaba (SP) specializing in IT solutions, found in Skyone a partner to transform its cloud strategy and offer more security to its clients.
“We seek IT solutions to innovate and generate value for our clients. From an ERP system to network infrastructure, we always strive to bring new technologies and innovations,” explains Guilherme Meneghetti, IT Infrastructure Manager at HPro, who has worked at the company for 15 years.
Prior to partnering with Skyone, HPro already worked with cloud solutions, but faced significant limitations in managing these environments.
According to Guilherme Meneghetti, the environments were built in a more "homemade" way, without the support and structure necessary to guarantee a safer and more predictable operation.
“Our cloud environments were very homemade, vulnerable, lacked support, after-sales service, and a sales team. When we met Skyone, we were able to solve this problem, especially regarding security.”
In addition to the technical challenges, there was also an operational concern: ensuring that HPro's clients had the availability to carry out their activities without interruption.
For a company that delivers technology to its customers, any instability can directly impact the end user experience and increase pressure on support teams.
By initiating the partnership with Skyone, HPro found not only a cloud solution, but a support structure to drive the entire transformation process.
The process involved everything from approving the applications to the effective migration of systems to the cloud, ensuring that clients' environments were transferred in an organized manner.
"We had full support from Skyone itself, from the homologation of our application to the actual system migration. And we managed to bring all the operational aspects of our clients over in a very smooth way."
— highlights Guilherme Meneghetti
This close relationship was one of the main differentiating factors perceived by HPro: having a specialized team to support technical decisions and solve challenges throughout the operation.
One example of this transformation occurred with an HPro client operating in the orange production segment.
This client's operation depended on connectivity between external units, but faced frequent interruptions that impacted business operations.
Through the collaboration between HPro and Skyone, it was possible to migrate this environment to the cloud, bringing more stability to the operation.
"He has stalls here in São Paulo at CEAGESP, and from the moment we managed to get this client into the cloud, I was able to sleep."
— comments Guilherme Meneghetti
The change brought more peace of mind to HPro's support team, which now has a more structured infrastructure to meet customer needs.
After migrating the initial environments, HPro began to see Skyone as a strategic extension of its own technology team.
More than just an infrastructure change, the partnership brought a new dynamic to the company: having a structure prepared to support customer growth, reduce operational complexities, and support new innovation initiatives.
With this evolution, HPro has strengthened its role as an IT solutions provider, offering customers a more consistent and predictable experience on their journey to the cloud.
The partnership between HPro and Skyone demonstrates how a well-structured cloud strategy can generate impacts that go beyond technology.
By having more organized environments and an operation supported by experts, HPro reduced day-to-day concerns and gained more capacity to focus its efforts on what really matters: delivering valuable solutions to its clients.
With a more prepared technological base, the company continues to expand its operations and strengthen its position as a strategic technology partner for the market.
Check out the full HPro case study on Skyone's YouTube channel and see how a structured cloud strategy transformed the company's and its customers' experience:
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