By Rennan Sanchez – CTO of Sky.One
Looking ahead to 2023 from this perspective, it will be possible to observe trends towards an increased use of already mature technologies such as cloud computing, various cybersecurity solutions, and iPaaS, seeking to improve data management and bring greater operational efficiency.
Investment in digital transformation will continue to grow at an annual rate of 15.5% through 2023, according to research by IDC . Meanwhile, security and risk management, application strategies and integrations, and infrastructure and operations will also be priorities for companies, according to data from Gartner.
Furthermore, we can also include technologies that are being developed and discussed, but have not yet reached sufficient maturity to find their defined place in companies, such as the metaverse. According to Gartner research on the top 10 strategic predictions for 2023 and beyond, by 2027, fully virtual workspaces will account for 30% of the growth in companies' investment in technologies through the metaverse, offering a new office experience.
Going further with already known technologies that can contribute to business expansion, we have Artificial Intelligence, which is being increasingly discussed, but needs more in-depth study and development to truly become part of the reality of companies' deliverables, offering benefits to customers and to the organizations themselves that can benefit from its results.
All the technologies mentioned above, when applied consistently, converge to improve the offering of new experiences to employees, partners, and clients, and to deliver better results through improved data analysis for better decision-making. From this, we can see how necessary it is to embrace the opportunities that technology offers.
Technology trends for 2023 will impact corporate strategies in the coming years, allowing organizations to consolidate their business priorities. Among the key resources that will gain increasing traction are cloud computing, cybersecurity, and data management.
The use of cloud computing helps companies to be faster and more efficient in their day-to-day operations, while also reducing costs. Therefore, the expectation is that companies will migrate to the cloud, applying the highest levels of cybersecurity protections, connecting applications and data so that they can make a difference in their businesses and those of their customers.
It's no coincidence that the word cybersecurity is present in all trend forecasts for the coming years. Attempts at hacker attacks in Brazil grew by 94% in the first half of this year, according to the "NSFOCUS Global Threat Hunting System" research. These attacks have also been evolving over the years, as is the case with RaaS (Ransomware-as-a-Service), which is the sale of cyberattacks on the Dark Web.
Although these criminal approaches have intensified the race to create safer and more secure technological systems and environments, cybersecurity maturity in many countries, such as Brazil, is still developing, leaving companies more susceptible to attacks and security incidents. Therefore, in addition to the new privacy regulations that governments are adopting, cybersecurity will gain even more relevance.
With the increased use of the cloud by all companies, hackers are also becoming more sophisticated. Therefore, one of the key points for the coming year is not only to have reliable equipment but, above all, to be aware that digital security doesn't work without a specialized team.
No less important, data analysis and management will be key differentiators for companies' growth in the market. Here, two points deserve highlighting. The first is that data use needs to be done in a macro, micro, real-time, operational, cyclical, strategic, tactical, and operational way. It is through the combination of all these aspects that it is possible to improve the results of all types of decisions. Without data, there is no foundation, and without it, everything becomes a risk.
The second point is the need to broaden the perspective on its use; companies that learn to use data in diverse ways are able to make smarter business decisions. This is the result of finding a decision-making model that includes various techniques that generate insights capable of helping in taking the best actions.
Thus, from a business intelligence perspective, the trend is for companies to direct their technological investments towards efficiency and reducing operational costs, in order to increase their competitiveness. One thing is certain: agility in the technological area and constant improvement will dictate how companies integrate and pursue their efforts towards technological change.
It's worth emphasizing that simply acquiring solutions isn't enough to meet emerging demands. Support from specialized professionals is necessary to guide users on how to operate and configure the tools correctly, ensuring positive results.
To successfully implement or advance the technological trends of 2023, companies must prepare themselves, as the journey requires a significant investment of time and effort. In this sense, good planning becomes fundamental. By following a plan, it is possible to drive improvements, have a broad vision of the necessary steps, and identify what else is needed to achieve the intended objective, in addition to balancing the company's needs.
We all have an ecosystem that is increasingly being prepared to raise the level of companies and help them pave the way for their maturity and greater development. One alternative, for example, is the use of low-code platforms that already have ready-made modules and contribute to accelerating digital transformation, helping to overcome these challenges, since the company does not need to depend on large, specialized technical teams, in addition to optimizing work and accelerating adherence to what is to come. With the high demand for increasingly technical people, one of the strategies is to find ways to achieve excellent results even with lean teams.
The path to growth increasingly involves prioritizing technological resources that bring operational efficiency and are aligned with the business development strategy. Companies that haven't yet begun their digital transformation should start with a journey to the cloud, opening up possibilities for new technologies that will support the next phase of their business. Today, simply implementing changes is no longer enough. It's necessary to anticipate challenges and adapt to the rapid transformations that occur daily in the world of technology.
All these innovations are transforming the internal and external reality of companies thanks to the efforts of technology providers, who are developing an increasingly interconnected and dynamic world. It is essential, however, that managers and leaders are prepared for changes in direction and teamwork, so that strategies are successful.
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